Review: The 7th Muffins

Kamil's asleep. His dad is at the badminton court doing his weekly routine. And his mommy has exactly 2 hours before Kamil wakes up at 12.

I found this online cake delivery service called the 7th muffins. It was quite convenience since their shop is at Sungai Merab, so near to Putrajaya because I wanted the cake to be delivered to Wan's office. (2 days before his birthday because 2nd Feb fell on a Saturday.)

I pm-ed them on the 10th January, asking a few questions and I was told that they will resume taking orders on the 23rd. I placed orders a few days after they responded my messages.

I thought they will contacted me immediately on the 23rd, but man I was wrong. 5 days later, on the 28th at 8.30pm, I received an sms saying that they have sent me an email, confirming my order. I was in the car that time and I only managed to read the email around 10pm. Email sent on 28th at 8.30pm and I have to pay the amount before 29th. 3 1/2 hours to make the payment. Really professional.

I managed to make the payment that night.

On the 31st at 11am, they contacted me asking at what time do I wish it to be delivered. I said at 12noon would be great so that Wan can enjoy the cakes with his staff before lunch break.

30 minutes later, she contacted me again saying that one of the cakes was ruined, thanx to her anak buah who ate the cake that she left on the table for it to cool down. She promised to send them around 2pm and will inform me once the cake was delivered.

15minutes to 4pm, I received no sms neither from the 7th muffins nor from Wan. So, I guess the cakes weren't delivered yet. Contacted her and she told me she was on her way.

I was a bit surprise when she had the guts to ask me to ask Wan to pick up the cakes at the lobby because she said it was difficult to find a parking space. I had to guide her find the building and where to park. Cakes delivered at 4pm. 2hours late than what she promised.

The whole cake was a disappointment. I have no idea about the cupcakes because Wan didn't bring home any.

I ordered moist chocolate cake with chocolate buttercream but we received burnt-dry chocolate cake with plain buttercream instead. The buttercream was oily. Ma used to make buttercream and I still remember the taste but their's tasted too oily and salty. too little icing sugar and I suspected they added margarine.

The burnt part tasted too bitter to eat, we had to scrape it first before eating. the cake was very dry and too simple too. It was just a plain cake with toppings. No fancy decoration and tak belah kat tengah punnnn. Paid rm10 for gift box and card but we received lame box and plain colour paper, cut into a love shape.

I was disappointed with the outcome that I didn't take any picture of it. I wish to support the Malays in their business but when that was what I received, serik.

I'm sorry but this will be the first and the last time. They fail to impress me with their service or the product itself. Sending burnt cake to the customer is totally UNACCEPTABLE.

I end up this entry with a picture of Kamil getting head massage from his dad.

A little bit to the left, abah. Yes, that's it.